The DSI Support website is your resource for news
and information with access to our Support Portal. We use a web-based
tool from Parature. Click Registered
Users to access it.
This tool is available to help you get the most out of your DSI
system. Use this area to:
·
Search the Knowledge Base
·
Initiate and manage support incidents
·
Access product documentation and Tips of the Week
·
Download helpful How To guides and release summaries
·
Get information on new product releases and upgrades
·
Manage your user profile for the DSI Support Portal
· Engage in Discussion
Forums with other DSI clients
· Subscribe to Forum
Digests and receive updates via email
Information provided in the DSI Support Portal requires us to secure
this area. The first time you visit the website, you must register
for a login id. Once the request is processed, you'll receive an
email confirming your registration.
DSI offers an affordable opportunity to receive additional education
about DSI features. DSI uses a web-based conferencing tool from
WebEx to conduct
software presentations and training sessions. Please contact us
at 301-957-0100 or submit a support request if you are interested
in a personalized training session. |